Shipping Policy

At BOB Cosmetic, we are committed to delivering your favorite beauty products quickly, safely, and reliably. Please review our Shipping Policy before placing your order on bobcosmetic.pk.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During sales or promotional events, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Pakistan:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, weather conditions, or courier service operations.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before you complete your order.
  • Any free shipping offers will be clearly mentioned on bobcosmetic.pk during promotional campaigns.

Order Tracking

Once your order has been dispatched, you may receive shipping or tracking details via SMS, WhatsApp, or email (where available), allowing you to monitor your delivery.

Delivery Information

To ensure successful delivery, please provide:

  • Full Name
  • Accurate Mobile Number
  • Complete Delivery Address
  • City

Incorrect or incomplete information may result in shipping delays or unsuccessful delivery attempts.

Cash on Delivery (COD)

Cash on Delivery is available in eligible areas across Pakistan. Please ensure someone is available at the delivery address to receive and pay for the order.

Delivery Delays

While we work hard to deliver your order on time, delays may occasionally occur due to:

  • Public holidays
  • Severe weather conditions
  • Courier service delays
  • High order volumes during sales
  • Unforeseen circumstances beyond our control

We appreciate your patience in such situations.

Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient, or unsuccessful delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-dispatching the order.

Damaged or Missing Items

If your package arrives damaged, contains incorrect items, or is missing products, please contact us within 48 hours of delivery. Include your order number and clear photos of the package and products so we can resolve the issue promptly.

Need Assistance?

If you have any questions regarding shipping or your order, our customer support team is here to help.

Website
bobcosmetic.pk

Email
Care@bobcosmetic.pk

WhatsApp
+92 323 4436687

Thank you for shopping with BOB Cosmetic. We appreciate your trust and are committed to delivering authentic beauty products safely and efficiently across Pakistan.